You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All returns MUST be in original packing to receive refund. Items damaged or improperly packaged will be on the responsibility of shipper! Possible 20% restocking fee for returns on products depending on circumstances.
If you receive incorrect or mis-shipped items in error (Ooops! We messed up!), it is still up to you to notify us within 10 business days so we can get the correct items re-shipped in a timely manner. (Prices, parts and in-stock items change often so we apologize in advance, but we must insist you open your shipments as they are delivered to see if they are correct.) If you fail to notify us within this timeframe, you will have to follow the normal 30 day return policy. Mis-shipped or incorrect items are not our responsibility after 30 days.
Used, damaged or altered items are non-returnable. No exceptions. Please contact the manufacturer directly for warranty issues.
Some manufacturers such as H&S Performance, PPE, EFI Live, Custom Tuning, Tuning Files, Paint products and all electronics have an “all sales final” policy. Products shipped by truck freight, special orders, and some non-stocked items are all non-returnable. All Open-Box/Closeout items are sold AS-IS, and are not returnable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Date of purchase
Reason for return
The item to be returned