Shipping & Return Policy

• Being able to order a product on our site does NOT guarantee availability. To check availability, please email contact@cpaddict.com
• All shipment related dates are in business days. For example, if a product is ordered on a Thursday (before our cutoff) with a 2 day shipping method you can expect it on Tuesday. Packages are not delivered on Federal holidays. Please keep this in mind when ordering using expedited shipping near a major holiday.,
• Shipping carriers are NOT guaranteeing delivery dates on expedited freight.. Long story short, if you pay for next day air and it comes in 3 days, there's nothing we can do to recoup your shipping money from UPS or other carriers.
• Please inspect your item(s) immediately after receipt. If an item is damaged upon receipt we need to know within 5 business days to file a shipping damage claim. If you report damage after 5 business days, we may be unable to rectify the situation.
• Orders placed a weekend day will ship by Monday, worst case Tuesday if everything is in-stock. We are closed all major holidays and each weekend of the year so keep this in mind if the order is urgent, call us before 2 p.m. (CST) on a business day to help ensure shipment same day if possible.
• We do our best to ship all orders within 1-2 business days after the order is placed. Please keep in mind that free ground shipping may take up to 14 business days to arrive, though it is faster in most cases.
• Due to California having stricter emissions laws, we cannot ship all items to California. Generally we try to note as such on our site but we do miss certain items.
• Please call us for estimated ground shipping time to your location. Please don't assume that the product will automatically ship from our home office in Texas. There are cases where we ship factory direct, not all our products ship from TX, and that orders with multiple items may come in multiple shipments from multiple locations.
• We are paperless. The invoice provided when you place your order serves as your receipt. Do not expect any invoice or paperwork to be in the box other than possibly a packing list.
• Unless otherwise specified, we ship most packages with a signature required for delivery. All orders out of the U.S. or over $1000.00 require signatures also. If you have specific instructions please make a note in the "Order Comments" field you see on the order form.
• Delays due to natural weather conditions will not be refunded. An air package is delayed due to adverse weather or other "acts of god" is out of our control.
• We are not responsible for any MECHANIC'S FEES or REPAIR FEES due to parts delays or parts installations. We provide estimates of deliveries not guarantees. We can only control the speed in which the item departs our facility and we have no control of discontinuation of products, delays on materials, or shipping faults.
• You are responsible for any fees due for changes made to the delivery address after the product has shipped. This is between you and the shipper and if a miscommunication is had, that must be solved with them.
• Verify your shipping address. We hold no responsibility for lost, misdirected, or late shipments due to incorrect labeling on your shipment.
• Read the part description entirely and check for delays in product development. We leave notes on all of our parts that are expected to have a "build" time or groups of parts that need to be gathered before getting sent off. *We cannot guarantee that every part is correct without this labeling, the only way to be certain is to call us.*
• Address adjustments through a shipping carrier will result in an additional fee. Please take note of this if you work during the hours that the shipment is due to arrive.
• Saturday deliveries are not configured through our website. Call us for estimates on this specialty service.
• Any order placed after 2p.m. (CST) may not be shipped until the following business day. Other warehouses may have various shipping cut-offs throughout the day.
• We need a physical address for most shipments. Entering a PO Box will cause a delay as we will need to contact you for a physical address.
• Importing/brokerage fees that occur on international orders will need to be paid by the consumer. If unpaid, an invoice will be created for these fees and a charge will be applied to the card used with your order.
• We will notify you of shipment delays within 2 days of the delay occurring. Notifications may be sent by phone, email, or both.
• Flat Rate Shipping and handling fee is $12.95 for addresses in the continental United States (AK, HI, PR, or any other US territories are not included in this rate as the are not in the continental 48 states). Products must not exceed 5 lbs or the acceptable size.

We collect several different types of information for various purposes to provide and improve our Service to you.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
-Cookies and usage data